본 페이지에서는 YCS에서 취소 정책을 설정하는 방법에 대해 안내합니다.

 

 YCS  에서 취소 정책을 설정하는 방법은 두 가지가 있습니다:

취소 정책 설정

 기간에 따라 다른 취소 정책 설정 (예: 크리스마스 또는 새해 전야 등) 

  1. ‘숙소’ >  ‘취소 정책 설정’ 메뉴로 이동하세요
  2. ‘취소 정책 추가하기’ 버튼을 클릭하세요.
  3. 취소 정책을 적용하고자 하는 투숙 기간 범위, 취소 정책 및 요금제를 선택하세요.
  4. ‘저장’을 클릭하세요

정책을 더 이상 적용하지 않고자 하는 경우  삭제  버튼을 클릭하여 손쉽게 삭제할 수 있습니다 .

요금제 설정

기간에 상관 없이 요금제에 대한 일반 정책을 설정할 수 있습니다 (예: 사전 예약 요금에는 환불 불가 정책 적용)

단계 1. ‘요금 & 예약 설정 관리’ 페이지로 이동해 ‘요금제 설정’ 을 클릭합니다

단계 2. 취소 정책을 설정하고자하는  요금제 를 선택하세요

단계 3. 고급 설정을 확인합니다

단계 4: ‘기본 사항’에서 ‘취소 정책’ 항목을 찾습니다.

‘취소 정책 선택하기’를 클릭합니다

단계 6: 취소 정책을 선택하고 ‘확인’을 클릭합니다.

단계 7. 요금제 설정을 ‘저장’하세요

취소 정책 – 중요 사항

동일한 기간에 하나 이상의 취소 정책을 설정하는 경우 가장 엄격한 취소 정책이 적용됩니다.

 어떠한 정책도 설정하지 않으면  ‘체크인 날짜 전 1일 이내의 예약 취소 시 첫 1박 요금이 부과됩니다. 예약한 숙소에 체크인하지 않을 경우 노쇼(No-Show)로 간주되며 첫 1박 요금이 부과됩니다.’가 자동적으로 숙소에 적용됩니다.

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