这篇文章将介绍如何使用一次性虚拟信用卡(UPC)向订单收款。

在哪里查看UPC详情?

如需查看您的虚拟信用卡(UPC)详情:

  1. 前往YCS>>订单管理>>查看订单
  2. 页面将默认显示从今天到未来7天内的所有订单。您也可以根据需要自定义日期。订单列表按入住日期排列,优先显示已确认的订单,其次是已取消的订单,最后是已修改的订单。
  3. 使用筛选条件,选择符合您筛选条件的订单。如需查找特定订单,您可以输入预订编码并清除所有其他条件,这将有助于您处理款项。
    • 入住日期
    • 预订日期
    • 最后更新时间
    • 房型
    • 价格类型
    • 渠道
    • 支付模式

4. 点击任意预订编码以展开订单详情,然后选择“UPC 收款”。

    • 系统可能会要求您提供一次性验证码(OTP)。一次性验证码将发送至您注册时使用的电子邮箱地址,请您查收。

5. 您将看到虚拟UPC卡的详细信息。

 

如果您无法查看UPC详情,请联系我们以获取帮助。

如何使用UPC收款?

  1. 在YCS上获取支付信息;
  2. 使用销售点(POS)机对款项进行预授权。您将收到带有授权码的交易单;
  3. 使用相同的授权码对订单收款。

如何通过UPC向已修改订单收款?

  • 您可在YCS >> 订单管理 >> 查看订单中找到该已修改的订单,即预订编码:XXX字样显示为黄色的订单。如果订单发送修改,YCS中显示的订单金额亦会根据最新的变化而更改。
  • 您可按修改后的入住凭证所示订单金额来收款。
  • 您也可以前往YCS>>订单管理>>查看订单查看已修改的订单状态。如果订单发生修改,YCS中显示的订单金额亦会根据最新的变化而更改。

  • 您可按修改后的预订凭证所示订单金额来收款。

如何通过UPC向已取消订单收款?

订单被取消后,您能收取的金额取决于用户预订时适用的取消政策。您仅可通过UPC收取取消政策允许的金额。

  • Agoda会向您发送取消确认电子邮件,标题栏会显示“已取消”(CANCELED)等字样,以确认订单被取消。更新后的UPC“应付金额”会显示在取消确认电子邮件的正文中。应付金额视取消政策而定,即您针对该取消的订单应向UPC收取的金额。
  • 您也可以前往YCS>>订单管理>>查看订单中找到已取消的订单,“已取消”字样将以红色显示。

UPC收款说明:

  • 只有经授权的YCS用户可以进行收款操作。如果您没有收款权限,请联系我们获取协助。
  • 一旦您已获得该UPC的付款详情,就可以在信用卡机上输入UPC付款详情,对该UPC进行收款。
  • 不过,在对该UPC收款之前,请务必:
    • 确保您按照您协议中规定的支付条款来收取款项。如需了解更多详情,请登录YCS >> 资源 >> 条款与条件
    • 请确保输入的信用卡号正确无误。
    • 请确保卡片未被您的任何同事预授权(已预授权的卡片将失效)。
    • 请确保收取的金额正确(如入住凭证上所示)。任何超额收费都将导致交易被拒绝。
    • 请注意,任何已免费取消的订单都无法收款。
    • 卡片将客人办理退房后次日可用。收款申请必须在退房日期之后的150天内发出,因为该卡片信息将在150天后过期。请知晓按时通过UPC收款的重要性。
    • 如果您未在退房后150天内完成收款,系统将会移除相关订单,您将无法进行收款操作。
  • 如果尝试收款失败5次以上,EDC机将弹出违反安全规定提示。如您遇到这种情况,请等候1小时后尝试再次收款,并确保收款项信息正确,且网络连接稳定。
  • 联系我们获取更多帮助。为避免出现此类错误,请联系您的EDC机供应商,确保EDC机可用于处理住宿业务。

FAQs

1. 我需要进行预授权吗?

不需要。该卡已有万事达卡担保,不需要再进行预授权。再进行预授权会使卡片失效。请联系我们以申请新卡。

2. 可以通过UPC对哪些项目收费?

Agoda只提供针对客房订单的收费项目。UPC只对其被分配的特定住宿订单及指定金额有效。客人必须在入住或退房时使用自己的付款方式直接向住宿支付额外费用(例如:杂费、迷你吧、停车场等),以上项目不可通过Agoda UPC收款。

3. 我可以通过UPC按每晚或每房价格收费吗?

合作伙伴可以选择按每晚或每房价格收费。但是,Agoda建议您仅对订单总额进行一次性收费。

4. 如果我不小心只授权/收取了部分款项,该怎么办?
  • 如果您已授权了部分金额,请继续使用相同的授权码,先收取部分款项。然后继续授权并收取剩余款项。
  • 如果您已授权并收取了部分金额,请继续重复相同操作,收取剩余款项。

在这两种情况下,我们都建议您查看订单金额和您已授权/收取的款项金额。

联系我们

仍需帮助?点击 YCS 的“帮助”按钮或通过其他方式联系我们。

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