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What are the different payment methods and how do they work?

Agoda currently has multiple payment methods to suit your needs. The most widely used one is the UPC or Unique Payment Card, which is basically a virtual credit card. Most other payments are managed through our payment administration system called ePass

Last updated: 2 months ago | 15 min read time

This article will help you learn the differences between the various payment methods on Agoda and how they work.

Agoda currently has multiple payment types to suit your needs: Unique Payment Card (UPC), UPC on Electronic Payment Administration Self Service (e-Pass), e-Card (Physical MasterCard), and Bank or Telex transfer.

How do I check my payment methods?

1. Log into your YCS account >> Property.
2. Select Property Settings >> Property Information.
3. Under the General Information section, you will find your Payment Methods.

What is a Unique Payment Card (UPC)?

A Unique Payment Card (UPC) acts as a virtual credit card that’s used to charge each specific booking.

How do I check my Unique Payment Cad (UPC) details?

1. Login your YCS account >> Bookings >> View bookings.

2. Select the range for Stay Date >> enter the Booking ID>>Click Search.

3. Choose the Booking you’d like to check.

4. Under Stay Info >> Click to view next to UPC for the card details.

Charge Flow: Click here.

What is UPC on Electronic Payment Administration Self Service (ePass)?

UPC on ePass is a single-use virtual credit card (UPC) used to charge each payment batch, consisting of multiple bookings. Electronic Payment Administration Self Service (ePass) is an Invoice system within YCS that allows you to manage booking payments.

How do I process the UPC on ePass payments?

Charge eligible bookings on YCS >> Finance.

Charge Flow: Click here

What is an e-Card?

An e-Card is a physical credit card used to charge each payment batch, consisting of multiple bookings that is connected to the Electronic Payment Administration Self Service (ePass), which is an Invoice system within YCS that allows you to manage booking payments.

How do I process eCard payments?

Charge eligible bookings on YCS >> Finance.

Charge Flow: Click here

How do Bank and Telex transfers work on Agoda?

Payments received via bank transfer will be processed through the registered bank account on YCS. You can submit single or multiple reservations under one batch using the Electronic Payment Administration Self Service (ePass) invoice system within YCS that allows you to manage booking payments.

Bank and Telex transfers are not available in all markets or currencies.

How do I process bank or Telex transfer payments?
Charge eligible bookings on YCS >> Finance.

Charge Flow: Click here

How do I update my payment methods?

For security purposes, please contact us to update your payment methods.

Which payment method suits me best?

Payment method/Requirement	UPC on ePass Unique Payment Card on Electronic Payment Administration Self Service	UPC (Unique Payment Card)	E-Card (Physical MasterCard)	Telex Transfer (Bank Transfer)
I want to receive payment for several bookings.	Yes	No Each booking is charged separately.	Yes	Yes
I have a credit card terminal.	Yes	Yes Subject to availability*	Yes	No
I want to receive my payment as soon as possible.	Yes	Yes	Yes	No You can charge payments 30-day after departure date.
I want to track the payment invoice history.	Yes	No	Yes	Yes