如何收取收益 (收款)?

要收取訂單收益,請按以下步驟提出收款請求:

  1. 登入YCS
  2. 前往「財務」>「收益」。
  3. 在「收益」頁面上的可收取款項標籤將顯示所有可供收款 (應付日期已到) 的訂單 (或交易)。
  4.  點擊收取款項或選擇特定訂單要求收款。
  5. 確認你的收款每個收款方式的流程不,按此查看更多詳情。
    • 銀行轉賬:

      如使用虛擬信用卡 (ePass UPC),請在24小時內收取款項。否則你需要等待72小時,方可申請補發新卡。點擊此處了解更多。
    • Agoda付款卡

      確認後,你的收款將顯示在匯款頁面上。你可以點擊查看詳情了解匯款資訊。按此了解更多如何查看過往收款的資訊。

甚麼是調整交易?

可收款的訂單下方的調整交易部分中,你將看到所有需要調整款項的訂單。有關調整通常涉及超額扣款未付結餘拒單情況。

注意事項:

  • 收款時必須附上所有經調整的交易。
  • 請確保在你要求收款時,金額顯示為正數。如總計收益的金額為負數,請待有更多預訂交易時才提出收款請求。

如何查看訂單收款日期?

如要查看訂單收款日期,請點擊未付款項標籤。此標籤顯示所有尚未可收款的訂單 (應付日期未到)。

可選擇的收款方式

款方式 認收款後我需要做甚麼?
VCC虛擬信用卡 (ePass UPC)  收款確認後,請在24小時內向VCC卡扣款以確保收取款項。否則你需要等待72小時,方可申請補發新卡。
銀行轉帳 (電匯) 當收款獲確認以及你的銀行帳戶獲得批准後,請等待3-5個工作天以便結算款項。
Agoda付款卡 (e-Card) 付款確認後,你可能需要等待最多2小時,方可在POS終端機上透過e-Card收款。請確保從卡中扣除的付款金額與匯款中顯示的金額完全相同,以免出現任何差異。
PayPal 當收款獲確認以及你的Paypal帳戶獲驗證後, 款項將在交易提交後1天內結算。

 

常見問答

1. 如果總計收益為負數該怎麼辦?

如果你的總計收益顯示為負數,則表示當前的預訂數量不符合收款條件。請檢查你的訂單並加入其他訂單 (如適用),直到你的收益餘額變為正值。如果沒有更多訂單可供加入,我們建議等待更多訂單退房後才進行收款。當這些訂單處理完成後,你就可以要求收款。

2. 為甚麼我的訂單金額顯示為負數?

你可能會遇到訂單金額為負數的情況,主要有兩個原因:

  1. 住宿收款:當你已經直接向客人收取款項時就會發生這種情況。因此,我們需要從你的帳戶中扣除或抵銷這些預訂作相應補償。
  2. 訂單取消的調整:如果該訂單可供免費取消,而你提前收到其收益,但訂單後來被取消,我們就必須撤銷之前發放的金額以顯示該訂單已獲取消。
3. 如何就修改或取消的預訂進行結算?

我們會向你發出修訂確認電郵 (標題會顯示修改字樣),並隨電郵附上確認憑證。更新後的金額會在收益頁面的可收取款項標籤中顯示。你可按照如何收款?(How to get earnings (payouts)?)下的步驟請求收款。

 

如果有關修改是在收款後完成,該差異將在可收取款項標籤上的調整交易部分中更新。

聯絡我們

還是需要我們協助解決疑難?透過YCS的「需要幫手?」按鈕,或以其他方式聯絡我們。

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