How do I identify Property Collect bookings Chinese (CN)/简体中文

How do I identify Property Collect bookings Chinese (HK)/中文 (香港)

How do I identify Property Collect bookings Chinese (TW)/繁體中文

How do I identify Property Collect bookings Japanese/日本語

How do I identify Property Collect bookings Korean/한국어(대한민국)

How do I identify Property Collect bookings Thai/ไทย

This article will outline the information of how the property collect booking looks like and how to find it.

Where can I see if a booking is Property Collect?

We are displaying the payment method of your bookings in multiple places.

Booking Voucher

• The voucher of a Property Collect booking will always read “TO BE PAID BY GUEST” (1) rather than “PREPAID”.
• The total booking amount is also the sell inclusive amount to be paid by the guest (3).
• The nightly price breakdown will only include the sell inclusive amount that you must collect from the guest. This includes commission too, which will later be offset in ePass. (2)
• We display the name of the guest that made the booking to have you know who to collect payment from. (4)

YCS Booking Page

• On the Reports > Bookings page of YCS you will be able to filter your bookings by payment model (5,6)
• The booking summary will also display the payment model as Property Collect (7,8)

YCS ePass Page

• You will be able to identify Property Collect bookings in ePass by looking at the “Booking Paid By” field (9)

Learn More

• Introduction to Property Collect
• How do I verify Property Collect bookings?
• How do I view the guest’s credit card?
• How do I request a new credit card from the guest?
• Where do I see the commission amount for Property Collect?
• Property Collect without Credit Card
• Where do I get Property Collect booking statements?
• What should I do if I can’t accommodate a Property Collect booking?