本文將協助您了解更多關於「電子收款管理自助服務系統 (ePass) 」的資訊。

什麼是「ePass」?

您可使用YCS的收款系統ePass」自行申請訂單收款。ePass提供您多種收款選擇,您可收取一批預訂下的多筆訂單費用,選項如下:

根據Agoda的一般收款政策,可於退房當日進行訂單收款。在訂單付款截止日前,您不可提交相關預訂金額。交易後,所有預訂和收款詳情將會儲存在ePass內以供檢視。

使用ePass的好處

  • 可以透過單一收款批次收取多筆訂單的費用。
  • 可自行選擇時間,針對符合條件的訂單交易提交收款申請,保有彈性。
  • 透過ePass系統,在不受任何時間限制的情況下查看過去收款詳情,以支援您的對帳和報告需求。

YCS上的ePass頁面資訊

前往YCS」>「財務管理」以查看實用的收款資訊。僅特定使用者有權限進入YCS的「財務管理」頁面。若您已啟用上述任一收款方式,但仍無法進入ePass,請聯絡我們

  • 「目前交易明細」 – 此頁面會顯示所有已達付款截止日期的訂單或已取消的訂單(一旦取消後會立即顯示)。在這個頁面上,您可以針對單一或多筆訂單進行核准或是提交爭議款。訂單會在退房日期後150天內顯示於此頁面,之後將會從頁面上移除,您將無法再向訂單收款。請注意,退款交易會顯示於此頁面直到分批處理完畢為止。
  • 「所有交易明細」— 此頁面會顯示所有已建立的訂單,以及任何由Agoda財務部門進行調整的款項交易紀錄。搜尋工具提供多種不同條件設定,讓您可查看訂單收款的狀態和詳情。
  • 「匯款紀錄」 – 此頁面記錄所有過去已扣款的訂單詳情。
  • 「我的請款帳戶」  – 此頁面會按照您在Agoda使用的收款方式而有所不同。
    • UPC:若您使用此收款方式,將會在此看到一則訊息。
    • 電匯:您可在此設定或修改銀行帳戶資訊。
    • e-Card:您可在此查看e-Card的後4碼。
  • 預付款保證計畫交易」此頁面記錄AGP計畫下的所有預訂詳情。

您可以在「財務管理」頁面上進行的其他操作

以下為您可以在「財務管理」頁面上進行的其他操作:

如何申請進入YCS的「財務管理」頁面?

您可以申請兩種系統權限:

  1. 一般權限:
    1. 核准「目前交易明細」頁面上的訂單
    2. 檢視「所有交易明細」頁面上的訂單
    3. 檢視「匯款紀錄」頁面 / 「摘要」頁面
  2. 收款卡片資訊檢視權限 – 為了降低詐騙風險,我們強烈建議僅將收款卡片資訊的檢視權限給予極少數的高階管理人員。
    1. 所有一般權限
    2. 可查看UPC詳情

在您決定要申請哪個權限後,請聯絡我們,我們將為您提供協助!

常見問題與解答

1.我的住宿之前使用UPC收款,但最近我變更了收款方式,我是否仍需請求權限?

在切換收款方式的過程中,我們將會為您開通「財務管理」頁面的權限。然而,若您想變更使用者名稱或新增更多使用者名稱,您可以提交申請以開通「財務管理」頁面的權限。

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