如何收取收益(收款)?

请按照以下步骤收取您的订单收益:

  1. 登录YCS。
  2. 前往财务 >> 收益。
  3. 在收益页面,可收款栏将显示所有已经可以收款(即已到收款日期)的订单(或交易)。
  4. 点击开始收款,或选择特定订单以申请收款。
  5. 确认收款。不同收款方式的收款流程不同。请点击这里查看更多详情。
    • 银行转账

      若使用虚拟信用卡(ePass UPC),请在24小时内收款。否则您需要再等待72小时,方可申请补发新卡。点此了解更多详细信息。
    • Agoda收款卡

      确认收款后,您的收款详情将显示在汇款页面上。您可以点击查看详情以查看汇款信息。点击这里,了解如何查看过往收款记录。

什么是交易更改?

在交易更改版块(位于可收款订单下方),您将看到所有需要更改收款的订单。更改通常涉及超额收款、未结清余额或拒单

注意事项:

  • 发起收款时必须包括所有交易更改。
  • 发起收款时,请确保所示收款金额为正数。若总收益额为负数,请待拥有更多订单交易后再发起收款。

如何查看订单收款日期

点击待收款栏,查看订单收款日期。该栏将显示所有尚不可收款(即未到收款日期)的订单。

收取收益可选择的收款方式

款方式 认收款后我需要做什么?
虚拟信用卡(ePass UPC)  确认收款后,请在24小时内向VCC卡片扣款,以确保您的收款安全。否则您需要再等待72小时,方可申请补发新卡。
银行转账(电汇) 一旦确认收款且您的银行账户通过审核后,须等待3-5个工作日,款项方可到账。
Agoda收款卡(e-Card) 确认收款后,您可能需要等待至多2小时,方可在您的POS终端机上向您的Agoda收款卡(e-Card)收款。请确保您向卡片收取的金额与汇款单上显示的金额完全一致,以防出现任何差额。
PayPal 一旦确认收款且您的Paypal账户通过验证后,款项将在交易提交后1天内到账。

 

常见问题与解答

1. 如果我的总收益额为负数,该怎么办?

如果您的总收益额为负数,则表示当前的订单数量不符合收款条件。请查看您的订单,并选择更多订单(如有)进行收款,直至您的总收益额显示为正数。如果您没有其他订单可供选择,建议您等待更多订单退房后再发起收款。届时您即可以顺利发起收款。

2. 为什么我的部分订单金额为负数?

遇到订单金额为负数的情况,主要有两个原因:

  1. 住宿收款订单:若该订单为住宿收款订单,且您已直接向客人收款,就会出现这种情况。为此,我们需要从您的账户中扣除或抵扣这些订单的相应报酬。
  2. 取消订单更改:如果订单允许免费取消,而您已提前收到了订单收益,但订单后来取消了,我们必须收回之前已向您支付的收益,以如实反映订单取消的情况。
3. 对于已修改或已取消的订单,我该如何收款?

Agoda会向您发送一封有关已修改订单的电子邮件,标题栏会显示“AMENDED”(已修改)等字样,内含预订确认凭证。更新后的金额将显示在收益页面的可收款栏。然后您可按照如何收取收益(收款)?中的指引进行收款。

如果修改是在收款后进行的,则更新后的差额将显示在可收款栏的交易更改版块。

联系我们

仍需其他帮助?点击YCS的“帮助”按钮或通过其他方式联系我们。

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