您可借助本指南轻松完成ePass相关交易。 了解如何高效访问并管理您的收款记录。 注意: 如果您选择的收款方式为虚拟信用卡(UPC),您可以参阅这篇文章

如何搜索交易记录?

  1. 前往YCS>>财务 >>所有交易Finance-AlltransactionsAlltransactions
  2. 根据您的偏好选择筛选项,然后点击搜索
    • 日期范围: 选择您想要查看数据的日期范围。
    • 按日期类型筛选:
      • 订单日期(进行预订的时间)
      • 入住日期(客人到店的时间)
      • 退房日期(客人离店的时间)
    • 包括或排除手动更改: 勾选或取消勾选已进行手动更改的订单交易。
    • 根据交易状态进行筛选:
      • 待退房: 客人尚未退房。
      • 已退房: 客人已退房。
      • 已通过: 订单已确认。
      • 有异议: 住宿方出于特定原因对交易提出异议。
      • 已付款: Agoda或客人已完成订单付款。Daterange

注意: 搜索结果可包含贵住宿与Agoda合作期间的所有订单数据,从首笔订单到最近一笔订单。 默认情况下,显示最近6个月的订单数据。

如何查看交易记录详情?

  1. 请按以下步骤搜索您想要查看的交易。
  2. 点击您想要查看的交易。 所选交易的详情将出现在页面底部。TransactionDetails

“交易详情”将显示以下信息:

  • 住客姓名
  • 该订单预订的客房数
  • 该订单预订的晚数
  • 款项状态
  • 收款参考编号(也可在YCS>>财务>>汇款栏下查看)

注意: 所有交易页面上显示的订单交易在满足收款条件后,也会出现在当前交易 – 收益页面上。 不可退款的订单将在预订日期当日开放收款,可灵活取消的订单则会在客人退房后开放收款。Finance-CurrentTransactions2

如何查看款项记录?

  1. 前往 YCS>>财务>>汇款 ,查看之前已批准的收款交易。
    • 注意: 当您批准订单收款时,所有订单将并入同一个收款批次,并将显示交易总额和文件参考号。Finance-Remittances
  2. 汇款页面上,您可以看到按批次列出的收款交易记录及以下信息:
    • 预计到账日期: 收款批次预计到账的日期。
    • 货币: 所收取款项的币种。
    • 金额: 收款批次的订单价值总额和调整后总额。
    • 文件参考编号: 每个已批准的收款批次对应的收款批次号。
    • 收款方式: 您收取款项的方式。a-screenshot-of-a-computer__description-automatically-generated-1
  3. 如需查看更多信息,请选择您想要查看的批次。 所选批次的信息将显示在页面底部,包括订单和任何相关修改。
  4. 批次信息中显示的内容可能因使用的收款方式而异:
  • 银行转账epass-banktransfer
  • e-Card epass-ecard
  • ePass UPCepass-upconepass

注意: 对于ePass UPC,请确保您拥有在YCS上查看卡信息的必要权限。  如果您的用户角色是普通用户,卡片信息只会显示卡号后4位数、持卡人姓名、收款状态和交易金额。 如需了解用户角色的更多信息,请参阅: 如何使用YCS用户管理工具管理用户对住宿的访问权限?

对于信用卡数据和密码/凭证等敏感信息,应谨慎处理。 请勿通过电子邮件或任何不安全的渠道分享此类数据。 请务必保护好这些信息,以免出现安全风险。

联系我们

需要其他帮助? 请前往YCS,点击页面右下角的帮助 a-blue-rectangle-with-white-text__description-automatically-generated 按钮。 如果您无法访问YCS,请通过其他方式联系我们。

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