This article provides essential guidelines and tips to ensure your property’s name stands out and aligns with Agoda’s standards.
Can I update my property’s name in YCS?
No, property names cannot be changed or edited in YCS. If you need to change your property’s name, please contact us directly. Note that your requested change will be evaluated by the Agoda Content Team before it is finalized. If the name change is approved, we will update your property’s name accordingly. After approval, the updated property name may take up to 24 hours to appear on Agoda.
Property names should align with the name used on the business license and certificate.
Tips on naming your property in English
Property names should align with the name used on the business license and certificate.
| Category | Guidelines |
| General | Match the official name; keep concise; limit to 100 characters. |
| Location | Include branch names or nearby attractions (e.g., “near Universal Orlando”). |
| Hotel Conditions | Describe special qualities (e.g., “SG Clean Certified”). |
| Hotel Policy | Mention policies affecting bookings (e.g., “Adult Only”). |
| Facilities & Offers | Highlight impactful features (e.g., “Pet Friendly”). |
| Old Name | Include former names for up to 6 months after a change. |
| Formatting | Capitalize the first letter; avoid all caps unless official; no non-English characters. |
| Symbols & Brackets | Avoid symbols unless official; do not use brackets. |
| Prohibited Content | No contact info, promotions, or general info like check-in times. |
Acceptable Examples
- Hotel Mount Manor near Chennai Airport: Mentions nearby attraction.
- Bay Area Suites Manila – Quarantine Hotel: Mentions hotel condition.
- Hotel Anges etoile – Adult Only: Mentions hotel policy.
- Mimosa Resort: Unlimited Access to TTC World: Mentions hotel offer.
- Hotel Welco Narita – Formerly Mercure Hotel Narita: Mentions old name.
Unacceptable Examples
- ABC Hostel – 50% off!: Mentions promotion.
- Honey Duck Villa (085-123-4567): Includes contact info and brackets.
- HOTEL SIDHARTHA (600 meters from Taj Mahal): Uses brackets and too specific location info.
- Sare Hotel Yogyakarta (Muslim Friendly): Uses brackets; should use a dash instead.
FAQs
If you have a preferred translation, please share it with us so that we can update it on the Agoda website and app. Please note that these changes are subject to approval.
Property names should match the business license, so duplicates are rare. If you find a duplicate, please report it to us.
Contact us
Still looking for a solution? Contact us via the YCS Need Help Button or other methods.
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