This article will help you to check and view booking transactions and past payments for Electronic Payment  Administration Self Serve (ePass) payments on YCS >> Finance tab. If your payment method is Unique Payment Card (UPC), you can refer to this article.

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How do I search for previous transactions?

1. Go to YCS>> Finance and select All Transactions

2. Filter based on your preferred criteria:

Be sure to include the following selection criteria:

• • • Date range for which you would like to view data.
    • Filter based on booking date, check-in date or check-out date.
    • Select the checkbox option to include or exclude manual adjustments that have been made.
    • Filter by transaction status:

• • • • Pending Departure: Guest has yet to check-out of the hotel.
      • Departed: Guest has checked-out of the hotel.
      • Approved: Booking is confirmed.
      • Disputed: Hotel disputes the transaction due to certain reasons.
      • Paid: Booking has been paid to the hotel by Agoda/Guest.

3. The search result can return information from the beginning of all records until the present time. The default display period is 6 months.

How do I view previous transaction details?

• In the All Transactions page, after searching and finding the transactions you want, you can click on a Transaction in order to see the Transaction Details at the bottom of the page.

• You may view the following details:
  • Guest name
  • Number of rooms in this booking
  • Number of nights in this booking
  • Payment Status
  • Payment Reference Number (can also be viewed on YCS >> Finance >> Remittances)
• Bookings which are visible on All Transactions page will also become visible in Current Transactions page when they become eligible for payment.

• Non-refundable bookings are eligible for payment on the booking date, while Flexible Cancellation bookings will be eligible for payment upon guest departure.

How do I view past payments?

1. Go to YCS >>Finance and select Remittances page displays transactions that have previously been approved for payments.

• Only payment-authorized users can view each batch in more detail.
  • Only the Card Viewer role is permitted to see the complete UPC and CVV number.
  • If your role is the General role, when you click on a batch you will only see the last 4 digits of the card number, the card holder name, the payment status, and the amount.

• Check your YCS user role in Settings >>View Authorized User

2. Here you may view the following details:

• • • Value Date: The date when the payment batch is/was made available to you.
    • Currency: The currency in which you receive the payment.
    • Amount: The sum of the booking value and adjustments for a particular payment batch.
    • Document Reference: The payment batch number assigned to each approved batch.
    • Payment method: The method through which you received the payment.

To view the details of bookings and adjustments within the batch at the bottom of the page, click on a row. You will see the following details:

• • • The transaction type.
    • Reference No., or Booking ID number.
    • The hotel ID number.
    • The guest’s name.
    • Booking Paid By: The party who paid for the booking, such as Agoda or Guest.
    • Currency: The currency in which you receive the payment.
    • From Agoda: Amount paid by Agoda to the hotel.
    • To Hotel: Amount received from Agoda.
    • Check-in Date: Guest check-in date.
    • Check-out Date: Guest check-out date.

3. The search result can return information from the beginning until present time. The default display period is 6 months.

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