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How do I manage surcharges and additional fees?

This article will outline how to manage surcharges.

Last updated: 5 months ago | 4 min read time

Managing surcharges effectively is crucial for accurately reflecting room rates and additional fees. This article guides you through adding and removing surcharges in YCS, ensuring your pricing strategy aligns with your property’s needs.

Managing surcharges for your property

YCS supports mandatory surcharges and excluded surcharges.

Mandatory surcharges are included in the final price when the booking is made and are collected by Agoda on the property’s behalf.
Excluded surcharges are not included in the final price when the booking is made and are paid directly to the property upon check-in.

Adding a surcharge

Sign in to YCS. If you manage multiple properties, select it from Listings.
Go to Rates and availability >> Surcharges.
Click Add a surcharge.
Select the surcharge, then enter the amount and applicable stay dates.
Click Save.

Editing or deleting a surcharge

Sign in to YCS. If you manage multiple properties, select it from Listings.
Go to Rates and availability >> Surcharges.
Click the pen icon to edit the surcharge, or click the trash can to delete it.

Important information

Excluded surcharges (property collect) must be collected by the property. Agoda will not take any responsibility in case of missed collection.
The surcharge is always based on the same currency as your property setting
Always check if your surcharge is an amount value or a percentage %