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This article will outline our Occupancy Model settings that have recently been updated in YCS.

This article will outline all the necessary information to complete the registration process on Agoda.

This article will outline the information about our bookings and how they get generated.

In this article, we will outline things to know for contract termination and how you to request it.

This article will outline the factors that affect booking prices and how to report an incorrect booking amount.

This article will outline the option from Property Collect that allows guests to book and pay at the hotel without any credit card guarantee. We will also outline the benefits of this option.

Epass (Electronic Payment Administration Self Service) is Agoda's secure system where you can request payment for your bookings.

This article will outline how to manage surcharges.

This article outlines how to create and manage cancellation policies in YCS. Note that cancellation policies are mandatory for rate plans, which are required to gain bookings.

This article will outline how to obtain your booking statements from ePass.