Introduction to Property Collect without Credit Card Guarantee
This article will outline the option from Property Collect that allows guests to book and pay at the hotel without any credit card guarantee. We will also outline the benefits of this option.
Where do I get the Property Collect booking statement?
This article will outline how to obtain your booking statements from ePass.
How do I identify Property Collect bookings?
This article will outline the information of how the property collect booking looks like and how to find it.
How do I request a new credit card from the guest?
To help secure payment for your Property Collect with credit card guarantee bookings, we are providing you with a set of features to validate the guest’s payment card. These features are [...]
How do I view the guest’s credit card?
To help secure payment for your Property Collect with credit card guarantee bookings, we are providing you with a set of features to validate the guest’s payment card. These features are [...]
Where do I see the commission amount for Property Collect?
This article will outline the information of how you can find the commission amount for property collect booking that is deducted to you.
How do I verify Property Collect bookings?
To help secure payment for your Property Collect with credit card guarantee bookings, we are providing you with a set of features to validate the guest’s payment card. These features are [...]
What should I do if I can’t charge a payment?
This article outlines the most common reasons why partners may encounter difficulties with payment processing, along with solutions to resolve these issues.
