How do I report an incorrect booking amount?
This article will outline the factors that affect booking prices and how to report an incorrect booking amount.
Introduction to Property Collect without Credit Card Guarantee
This article will outline the option from Property Collect that allows guests to book and pay at the hotel without any credit card guarantee. We will also outline the benefits of this option.
Get payouts for multiple bookings at once with ePass
ePass (Electronic Payment Administration Self Service) lets you request payouts for multiple bookings at once, making it easier to manage your payouts. Learn how to get started, find payout [...]
Where do I get the Property Collect booking statement?
This article will outline how to obtain your booking statements from ePass.
How do I identify Property Collect bookings?
This article will outline the information of how the property collect booking looks like and how to find it.
How do I request a new credit card from the guest?
To help secure payment for your Property Collect with credit card guarantee bookings, we are providing you with a set of features to validate the guest’s payment card. These features are [...]
How do I view the guest’s credit card?
To help secure payment for your Property Collect with credit card guarantee bookings, we are providing you with a set of features to validate the guest’s payment card. These features are [...]
How do I charge payments via UPC on ePass?
This article explains the process of receiving payments via UPC on ePass, including settling payments, handling Adjustment Transactions, and issuing new cards.
Where do I see the commission amount for Property Collect?
This article will outline the information of how you can find the commission amount for property collect booking that is deducted to you.
How do I verify Property Collect bookings?
To help secure payment for your Property Collect with credit card guarantee bookings, we are providing you with a set of features to validate the guest’s payment card. These features are [...]
