Managing your reservations
How do I respond to a special requ ...How do I respond to a special request?
Malaysian Tourism Tax FAQsMalaysian Tourism Tax FAQs
YCS Availability CenterYCS Availability Center
How do I respond to booking inquir ...How do I respond to booking inquires?
What should I do if I can’t ...What should I do if I can’t accommodate a Property Collect booking?
How do I view booking transactions ...How do I view booking transactions and past payments?
What is Acknowledge Booking and ho ...What is Acknowledge Booking and how can I Acknowledge Booking?
What can I do if the guest did not ...What can I do if the guest did not show up (No-Show)?
How to handle guest requested chan ...How to handle guest requested changes?
How do I receive confirmation on m ...How do I receive confirmation on my reservation?
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How do I respond to a special requ ...
How do I respond to a special requ ...
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Managing your reservations
How do I respond to a special requ ...How do I respond to a special request?
Malaysian Tourism Tax FAQsMalaysian Tourism Tax FAQs
YCS Availability CenterYCS Availability Center
How do I respond to booking inquir ...How do I respond to booking inquires?
What should I do if I can’t ...What should I do if I can’t accommodate a Property Collect booking?
How do I view booking transactions ...How do I view booking transactions and past payments?
What is Acknowledge Booking and ho ...What is Acknowledge Booking and how can I Acknowledge Booking?
What can I do if the guest did not ...What can I do if the guest did not show up (No-Show)?
How to handle guest requested chan ...How to handle guest requested changes?
How do I receive confirmation on m ...How do I receive confirmation on my reservation?
See all
Agoda Partner Hub > Tips & Tutorials > Your reservations > How do I respond to a special request?
How do I respond to a special request?
You can respond to a guest’s special request via the Agoda YCS extranet or app. Once logged in, follow these steps:
Step 1: Go to Bookings
Step 2: Select View Bookings
Step 3: Complete all relevant fields
Step 4: Chat feature
