Each time you initiate a payout through the Payouts page, the bookings you are getting paid for will be grouped together under a unique payout ID on Payouts. Each payout ID will include a list of all the bookings included in the payout as well as the amount received for each one. This feature is available for all payout methods, except for properties who receive payouts through UPC for individual bookings.
How do I view past payouts?
- Sign in to YCS. If you manage multiple properties, select it from Listings.
- Go to Finance >> Past payouts.
- Click on the payout you want to view.
- Scroll to the bottom of the list to see all bookings that were paid out under this payout ID.
How do I check the payout for a specific booking?
- Sign in to YCS. If you manage multiple properties, select it from Listings.
- Go to Finance >> All transactions.
- Use the filters or search for the booking ID by pressing Ctrl+F (Windows) or Command+F (Mac), then click on the booking.
- Scroll to the bottom of the list to check the Status. If it shows as paid, copy the Payout ID.
- Go to Finance >> Past payouts.
- Search for the payout ID by pressing Ctrl+F (Windows) or Command+F (Mac), then click on the payout.
- With the payout now open at the bottom of the list, search for the booking ID by pressing Ctrl+F (Windows) or Command+F (Mac) to quickly find and view its details.
About the search filters on All transactions
- Date range
-
- These are the dates you want the view.
-
- Date type
-
- Booking date is when the booking was made.
- Check-in date is when the guest arrives.
- Check-out date is when the guest departs.
-
- Include manual adjustments
-
- Tick this box to include any manual adjustments in the search results.
-
- Transaction status
-
- Pending departure means the guest has not checked out yet.
- Departed means the guest has checked out.
- Approved means the booking is confirmed.
- Disputed means the property has disputed the transaction.
- Paid means the booking has been paid by either Agoda or the guest.
-
Contact us
Still looking for a solution? Contact us via the YCS Need Help Button or other methods.
Was this article helpful?
%
%
Thanks for your feedback!