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Guest Policies & Payments

Managing guest policies

Singapore Properties Only – Tax/Invoicing Model Change

Managing guest policies

VAT Implication for Thailand Properties

Managing guest policies

How can I change the benefits offered by my property?

Help

How do I setup child age policies with different age brackets and prices?

Managing guest policies

MaxAllowedFreeChildren (MAFC) YCS Setting

Managing guest policies

How can I change my tax setting?

Managing guest policies

How do I share ‘special check in instructions’?

Help

Can I make changes to my parking policies?

Help

How do I set up room occupancy and rules regarding children at my property?

Help

How can I set up a minimum or maximum length of stay restriction?

Help

Managing guest cancellations

What is Easy Cancel?

Managing guest cancellations

How do I set up a cancellation policy?

Managing guest cancellations

Proactive Date Amendment Fee Waiver Manual

Managing guest cancellations

Proactive Cancellation Fee Waiver Manual

Managing guest cancellations

How do I setup cancellation fee waivers?

Help

Managing guest payments

Taban fiyatımı nasıl hesaplarım?

Help

How do I issue a tax invoice?

Managing guest payments

What are the different payment methods and how do they work?

Managing guest payments

How do I calculate my base rate?

Help

How can I change my payment method?

Help

How do I handle overcharges for payments via ePass?

Managing guest payments

What Should I Do if My Bank Account is Rejected?

Managing guest payments

What should I do if I can’t charge a payment?

Help

Where can I see processed payments?

Help

How do I offer ‘pay at hotel’ to guests?

Help

Property collect

How do I handle Property Collect payments?

Property Collect

Introduction to Property Collect without Credit Card

Offering flexibility

How do I manage credit card payments for Property Collect bookings?

Property Collect

Where do I see the commission amount for Property Collect?

Property Collect

How do I verify Property Collect bookings?

Property Collect

How do I view the guest’s credit card?

Property Collect

How do I request a new credit card from the guest?

Property Collect

How do I identify Property Collect bookings?

Property Collect

Where do I get the Property Collect booking statement?

Property Collect

ePass (Electronic Payment Administration Self Service)

How do I view booking transactions and past payments for ePass payments?

ePass

How do I charge bookings via e-Card?

ePass

How do I set up my bank account?

ePass

What is ePass?

ePass

How do I update my property’s bank account in Japan?

ePass

How do I charge payments via UPC on ePass?

ePass

How do I handle partial charges for UPC on ePass in the YCS Finance tab?

ePass

How do I report an incorrect booking amount?

ePass

How do I Review Past Payments?

ePass

How do I Charge Bookings via Bank Transfer?

ePass

How do I Reissue UPC in ePass?

ePass

How do I access and start using Finance tab?

ePass

UPC (Unique Payment Card)

How do I charge a UPC?

Universal Payment Cards (UPC)

Guest Policies & Payments

Managing guest policies

Singapore Properties Only – Tax/Invoicing Model Change

VAT Implication for Thailand Properties

How can I change the benefits offered by my property?

How do I setup child age policies with different age brackets and prices?

MaxAllowedFreeChildren (MAFC) YCS Setting

How can I change my tax setting?

How do I share ‘special check in instructions’?

Can I make changes to my parking policies?

How do I set up room occupancy and rules regarding children at my property?

How can I set up a minimum or maximum length of stay restriction?

Managing guest cancellations

What is Easy Cancel?

How do I set up a cancellation policy?

Proactive Date Amendment Fee Waiver Manual

Proactive Cancellation Fee Waiver Manual

How do I setup cancellation fee waivers?

Managing guest payments

Taban fiyatımı nasıl hesaplarım?

How do I issue a tax invoice?

What are the different payment methods and how do they work?

How do I calculate my base rate?

How can I change my payment method?

How do I handle overcharges for payments via ePass?

What Should I Do if My Bank Account is Rejected?

What should I do if I can’t charge a payment?

Where can I see processed payments?

How do I offer ‘pay at hotel’ to guests?

Property collect

How do I handle Property Collect payments?

Introduction to Property Collect without Credit Card

How do I manage credit card payments for Property Collect bookings?

Where do I see the commission amount for Property Collect?

How do I verify Property Collect bookings?

How do I view the guest’s credit card?

How do I request a new credit card from the guest?

How do I identify Property Collect bookings?

Where do I get the Property Collect booking statement?

ePass (Electronic Payment Administration Self Service)

How do I view booking transactions and past payments for ePass payments?

How do I charge bookings via e-Card?

How do I set up my bank account?

What is ePass?

How do I update my property’s bank account in Japan?

How do I charge payments via UPC on ePass?

How do I handle partial charges for UPC on ePass in the YCS Finance tab?

How do I report an incorrect booking amount?

How do I Review Past Payments?

How do I Charge Bookings via Bank Transfer?

How do I Reissue UPC in ePass?

How do I access and start using Finance tab?

UPC (Unique Payment Card)

How do I charge a UPC?

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ePass (Electronic Payment Administration Self Service)