Payments - FAQs and all you need to know

Types of Payment Systems

Agoda supports 4 main payment systems depending on the needs of the property.

UPC on ePass
Allows you to batch bookings together and process one virtual credit card.
UPC
Allows you process a virtual credit card for each booking.
Bank Transfer
Allows you to process payments through a bank transfer.
E-Card
Use Agoda issued physical credit card to charge payments

How can I charge payments?

UPC on ePass

Allows you to batch bookings together and process one virtual credit card. Once you’ve logged in to the Agoda YCS Extranet please follow steps below,

Step 1: Epass

Step 2: Current Transactions

Step 3: Select the bookings you want to approve

Step 4: Click “Next”

Step 5: Review and click “Submit”

Step 6: Charge payment based on Virtual Credit Card (VCC) details generated

UPC

Allows you process a virtual credit card for each booking. Once you’ve logged in to the Agoda YCS Extranet please follow steps below,

Step 1: Reports
Step 2: Bookings
Step 3: Search for the relevant bookings you would like to charge
Step 4: Select the relevant booking
Step 5: “Click to View” under the UPC Section
Step 6: Charge payment based on Virtual Credit Card (VCC) details generated

Bank Transfer

Allows you to process payments through a bank transfer. Once you’ve logged in to the Agoda YCS Extranet please follow steps below,

Step 1: Epass
Step 2: Current Transactions
Step 3: Select the bookings you want to approve
Step 4: Click “Next”
Step 5: Review and click “Submit”
Step 6: You will see another message indicating that the payment will be settled and the amount will be sent to your bank account within 10 business days. Please press Settle to complete the payment.
Refer to How do I Charge Bookings via Bank Transfer? for more information.