Types of Payment Systems

Agoda supports 4 main payment systems depending on the needs of the property.

  • UPC on ePass
    Allows you to batch bookings together and process one virtual credit card.
  • UPC
    Allows you process a virtual credit card for each booking.
  • Bank Transfer
    Allows you to process payments through a bank transfer.
  • E-Card
    Use Agoda issued physical credit card to charge payments

 

How can I charge payments?

  • UPC on ePass

Allows you to batch bookings together and process one virtual credit card. Once you’ve logged in to the Agoda YCS Extranet please follow steps below,

Step 1: Finance

Step 2: Current Transactions

Step 3: Select the bookings you want to approve

Step 4: Click “Next”

Step 5: Review and click “Submit”

Step 6: Charge payment based on Virtual Credit Card (VCC) details generated

  • UPC

Allows you process a virtual credit card for each booking. Once you’ve logged in to the Agoda YCS Extranet please follow steps below,

Step 1: Bookings
Step 2: View Bookings
Step 3: Search for the relevant bookings you would like to charge
Step 4: Select the relevant booking
Step 5: “Click to View” under the UPC Section
Step 6: Charge payment based on Virtual Credit Card (VCC) details generated

  • Bank Transfer

Allows you to process payments through a bank transfer. Once you’ve logged in to the Agoda YCS Extranet please follow steps below,

Step 1: Finance
Step 2: Current Transactions
Step 3: Select the bookings you want to approve
Step 4: Click “Next”
Step 5: Review and click “Submit”
Step 6: You will see another message indicating that the payment will be settled and the amount will be sent to your bank account within 10 business days. Please press Settle to complete the payment.
Refer to How do I Charge Bookings via Bank Transfer? for more information.

  • E-Card

Use Agoda issued physical credit card to charge payments. Once you’ve logged in to the Agoda YCS Extranet please follow steps below,

Step 1: Finance

Step 2: Current Transactions

Step 3: Select the bookings you want to approve

Step 4: Click “Next”

Step 5: Review and click “Submit”

Step 6: Charge the Agoda Credit Card on your POS Terminal

 

Support with payments

Step 1: Click on “Need Help” button located at the bottom right corner

Step 2: Click on “New Support Request”

Step 3: Choose the “Payment” category